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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeff

Jeff

January 28, 2026

5  out of  5
rating by Jeff
"Great friendly fast service!"
We responded:
"Jeff, Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We're delighted to hear that you found our service friendly 😊 and fast ⚡. Providing great customer experiences is our top priority, and your kind words truly motivate our team 🙌. We look forward to serving you again soon! 🚀 Cheers! Trish"
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Mitchell Boden

January 26, 2026

5  out of  5
rating by Mitchell Boden
"They are amazing. Always helpful for questions we have had over the years, even a tree company recommendation. We had a small incident with a deer and they called to check on our claim. Just to make sure we are being taken care of properly. Highly recommend Tricia and her wonderful team."
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Sara Beane

January 22, 2026

5  out of  5
rating by Sara Beane
"The Beane Family would like to say thank you to Bob for everything! He has been amazing! We appreciate you, Bob!! He has been there for us always! Thank you to Tricia and Bob for also being great listener's! Hope has such a great personality and great with working with people. Tricia has a great team there. Everyone at the Windham office is helpful and have been amazing with any questions or concerns or just keeping our insurance life in order. Thank you"
We responded:
"Hi Sara! 😊 Thank you so much for your wonderful review and for trusting my team with your family’s insurance needs. It means the world to us! 🌟 I remember when you were fresh out of college, so seeing you get married and watching your boys grow up right before my eyes has been amazing. You'll always be 21 to me! ❤️ I'm so happy Bob, Hope, and everyone at the Windham office have made things easier and been there for you. It’s been such a pleasure working with your whole family—your mom & dad (loved him), your sisters, and everyone—and we’re always here whenever you need us! 🙌 Big hugs, Tricia 💙"
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Thereasa Packard Beaulier

January 17, 2026

5  out of  5
rating by Thereasa Packard Beaulier
"I had been with State Farm and TWO offices closed. I “ended up” at this office. I was ready to change, I called the office and spoke with Tricia. I knew I wanted to stay after a phone call. Now I have been there for YEARS! EVERYONE I speak with is knowledgeable, professional and very nice! I have called with questions and concerns, needing new policies, etc. They are patient and always help as needed. They will deal with a mortgage company, lender, whatever you need. They will tell you the pros and cons of options without giving their personal opinion. At this point they know me when I call, some just by voice, some by name. They are Maine people, helping Maine people so they know what you need! I will go to this office for any service they provide. I HIGHLY recommend this State Farm office!"
We responded:
"Theresa, Thank you so much for your kind words—they really mean a lot to me and the team! We truly appreciate your loyalty and feel honored to have earned your trust over the years. 🙏 Our agency is all about honest, patient, and personalized service, so it’s great to hear you feel supported every step of the way. 🤝 We’re proud to serve you and the Maine community, and we’ll be here whenever you need us. 🌟 Warm regards, Tricia"
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Sarah McNair

January 15, 2026

5  out of  5
rating by Sarah McNair
"I cannot thank Trish and her team for helping my husband and I transfer insurance companies after a difficult claim. Trish is professional, responsive and we couldn’t be more excited to be apart of the State Farm Family!"
We responded:
"Thank you, Sarah, for the wonderful review and for your kind words. My team & I work very hard to provide exceptional customer service and to have it recognized is the ultimate compliment. Thank you for choosing my agency.....we're super excited to have you & Corey as our newest customers! Trish "
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Kenny Chase

January 14, 2026

5  out of  5
rating by Kenny Chase
"Very friendly, fast to help, and helped me get a much better price than my previous insurance. Def would recommend people at least look into getting a quote, it never hurts"
We responded:
"Hi Kenny, Thanks so much for the awesome feedback! 🙌 We're thrilled to hear you had a great experience and saved some money 💰. Your recommendation means a lot to us! If you ever need anything else, just give us a shout. 😊 All the best! Trish"
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Kathy McClelland

January 8, 2026

5  out of  5
rating by Kathy McClelland
"Everyone at the office is super helpful and always willing to answer any questions I have."
We responded:
"Hello Kathy, I really appreciate your thoughtful comments! 😊 We are genuinely thankful to have you as our customer. 🙏 It's always a delight working with you; you make every interaction a joy. 💬 We're here to assist you with any questions and look forward to working together for many years to come! 🌙 Warm regards, Tricia "
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Amy Abildgaard

December 29, 2025

5  out of  5
rating by Amy Abildgaard
"Been with State Farm for 36 years and with Tricia for 20 of those years. Wouldn’t go with anyone else!"
We responded:
"Hi Amy, I just want to say how truly grateful I am for your loyalty and trust since day one of my agency 🙏. It means a lot to have your confidence over the years. It’s been quite the journey watching your son Gavin grow up and graduate this past May 🎓🎉— feels like just yesterday he was pretending to drive your car in our parking lot! Next thing you know, you’ll be planning his wedding! 💍👰🤵 Looking forward to many more years of working together! Warmly, Tricia"
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Nikki Lynn

December 23, 2025

5  out of  5
rating by Nikki Lynn
"Tricia and her team are ALWAYS so helpful when I call. I called their office to inform them of my new address and why I moved and was taken back in a good way at how Trish wanted to make sure I recovered things I lost. This time of year is hard for a lot of people and to have an insurance company make sure I get the best use of my policy felt amazing. Most of the time you think opposite they don’t want to help but not this agency and not Tricia I recommend them 100%. Thank you for being amazing."
We responded:
"Nikki, Thank you so much for the incredibly kind 5-star review,. 💛 Your words truly touched my heart. Knowing that you felt supported and cared for means more than I can say—especially during a season that can be challenging for so many. I’m grateful for your trust and so thankful you’re part of our agency. Sending you warm wishes and appreciation always. ✨🙏 Warm regards- Tricia"
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steve pock

December 23, 2025

5  out of  5
rating by steve pock
"Hope and Bob are very responsive and know exactly what I needed to get the auto insurance I needed - quickly. We needed a new car insured so we could take it home and they turned it around, so we could take the car home the same day. Was able to to it all with a few text messages and they delivered what I needed to my email. Great team!"
We responded:
"Steve, 🌟 Thank you so much for the wonderful 5-star review! My team and I truly appreciate you taking the time to share your experience. Helping things come together smoothly and on your timeline is always our goal, and we’re so glad we could be there when you needed us. Hope and Bob will be thrilled to see your kind words. Thank you for trusting our team! 💛🚗 All the best! Tricia"
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John Butt

December 23, 2025

5  out of  5
rating by John Butt
"Shaina is fantastic to work with! She compared our old policy with AAA to the State Farm policy. She spoke in a way that was easy to understand for the layperson. Pros and cons based on this is what lead us to choose State Farm. Tricia Zwirner is amazing, this why we chose her office. These folks made a confusing stressful time effortless. Thank you!"
We responded:
"Thank you so much for your wonderful review. Im truly glad we had the opportunity to work together - it was an absolute pleasure!"
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Michael Miller

December 17, 2025

5  out of  5
rating by Michael Miller
"Incredible customer service. Maddie was right on it took care of an issue that I had been dealing with for weeks. Highly recommend Trish's one at State farm. Been with her for 20 years"
We responded:
"Hi Mike! Wow, thank you for the fantastic 5-star review! We're so glad to hear that Maddy was able to help you out—she's a superstar! Your support over the last 20 years means the world to us, and we’re grateful for your recommendation. If you ever need anything else, just give us a shout. We're always here for you! Cheers, Tricia "
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Thuy Vu

December 9, 2025

5  out of  5
rating by Thuy Vu
"We’ve been primarily working with Shaina & Hope and they have been nothing short of incredible customer service! Every time we call, we got extreme hospitality, reliability, and also getting stuff done in a quick manner! Thank you! Highly recommend!"
We responded:
"💛 Thank you for the 5 stars, Thuy! We’re lucky to have team members like Shaina and Hope — and clients like you. Your support means the world! ⭐️ Happy holidays! 🎄✨ Tricia"
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Jacob Ross

December 8, 2025

5  out of  5
rating by Jacob Ross
"Maddy was super helpful in answering the questions I had!"
We responded:
"💛 Thank you, Jacob! We’re thrilled to hear Maddy took great care of you. Appreciate the 5 stars! ⭐️"
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Elle Hall

December 8, 2025

5  out of  5
rating by Elle Hall
"I had some basic questions and Maddy was able to assist me quickly and efficiently! Great service!"
We responded:
"Elle- I'm so glad Maddy could answer your questions and get you taken care of. My team & I really appreciate the wonderful review and the 5 stars! ⭐️⭐️⭐️⭐️⭐️ Thank you! Tricia"
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Carolyn Litalien

November 28, 2025

5  out of  5
rating by Carolyn Litalien
"Tricia, Is definitely an Asset to State Farm! She goes over & beyond to satisfy her customers! Amazing & full of knowledge for her customers questions !!! Ty She’s Amazing! I appreciate you Tricia !!!"
We responded:
"Hi Carolyn, Thank you so much for your wonderful and heartfelt review! 💖 It truly means the world to me to know I’ve been able to help and support you. I’m so grateful for your kind words and your trust—it’s a pleasure to work with you. 😊 Please don’t hesitate to reach out anytime; I’m always here for you! 🙌 Warmly, Tricia ✨"
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Donna Jones

November 25, 2025

4  out of  5
rating by Donna Jones
"We switched from Allstate to State Farm in January and we are very happy with it"
We responded:
"Hi Donna- Thank you so much for your kind words and for choosing State Farm! 😊 We're thrilled to hear that you're happy with our services and my agency. If you ever need anything, we're here to help! 👍🚗🔑 Cheers! Tricia"
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Vincent Allegra

November 15, 2025

5  out of  5
rating by Vincent Allegra
"We wanted to give a huge shout out to Hope Lovejoy. Our family has used State Farm for a very long time, this specific agency for about 13 years now and the customer service has always been top notch and professional. But not just that, they also exhibit a level of care that makes you feel like family. Our daughter lives in Maine and we live in Maryland. We recently alled State Farm to help with the transition of our vehicle to our daughter and Hope was the one we worked with. She is always so nice, quick to help and get the information we need, and has always been patient with our many questions. She has gone above and beyond to ensure our daughter has what she needs and to make the vehicle transfer a smooth transition. With us living so far apart Hope and this State Farm agency has been a blessing and we are so greatly appreciative. Blessings to you all."
We responded:
"Hi Vincent- Thank you so much for sharing your experience! 🙏 We're truly grateful for your loyalty over the years and are thrilled to hear that Hope has been such a reliable and caring support during this vehicle transition 🚗✨. It means a lot to us to know that our team can provide not just professional service but genuine care that feels like family ❤️, especially across the miles 🌍. We appreciate your kind words and look forward to continuing to assist your family for many years to come. Wishing you and your daughter all the best! 🌟😊 Warm regards- Tricia"
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Chelsea Cooke

November 13, 2025

5  out of  5
rating by Chelsea Cooke
"Hope was amazing! We needed a binder before we could drive off the lot with a new car and she was so quick. She has helped me many times with all of my policies. I would recommend this location for State Farm every time!"
We responded:
"Hi Chelsea, Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ I'm so thrilled to hear that Hope was amazing (not surprising 🙃) and so quick to get your binder ready before you left the dealership in your new car 🚗💨. She truly is dedicated to providing excellent service, and I'm glad she has been able to help you with all of your policies over time 📄👍. Your recommendation means a lot to my team & me and we look forward to continuing to work with at my agency (Tricia Zwirner State Farm)! 🙌😊 Best regards, Trish"
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becca turner

November 13, 2025

5  out of  5
rating by becca turner
"Had a few questions in regard to insurance & was helped quickly and efficiently with great customer service!"
We responded:
"Hi Becca, Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We’re so happy to hear you were helped quickly and efficiently and that you received great customer service. Your satisfaction is our top priority, and we’re always here to assist with any insurance questions you have. Thanks again for choosing us! 😊👍 Best regards, Tricia"
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Steven Akeley

November 12, 2025

5  out of  5
rating by Steven Akeley
"Tricia Zwirner's office has been a great asset to me for the last 5 or 6 years. They have been able to take care of any issues dealing with my multiple policies in a timely manner. I really enjoy dealing with an insurance agent that is close to home and knows myself and family on a first name basis. When one of my kids had an accident they not only took care of the claims, they also sent a card. I highly recommend Tricia Zwirner's State Farm office for all types of insurance."
We responded:
"Steve, Thank you so much for your kind words and continued trust over the years! It’s truly a pleasure to work with you, Julie and the girls and knowing that we can make a difference during challenging times means the world to me & my team. We truly appreciate your recommendation and look forward to working together for many more years to come! Warm regards, Tricia"
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Sarah

November 6, 2025

5  out of  5
rating by Sarah
"Very easy to sign up, nice personalized service, and saved me money! So nice to have a local agent again."
We responded:
"Hi Sarah- Thank you so much for your positive feedback! We're happy we could make the process simple and provide the personalized support you deserve. It’s great to have you with us! Warm regards, Tricia"
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Sophie Gardner

October 9, 2025

5  out of  5
rating by Sophie Gardner
"Great people to work with close to home!"
We responded:
"Hi Sopjhie- We truly appreciate your kind words! 😊 It means a lot to us to be able to serve members of our community close to home 🏡. Our team is dedicated to providing friendly and personalized support 🤝, and we're glad that came through in your experience. Thank you for trusting us 🙏—we look forward to being here for you whenever you need assistance. 🚗✨ Cheers! Tricia"
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Michele Frey

October 9, 2025

5  out of  5
rating by Michele Frey
"I've been with State Farm since switching over when we bought our home in 2018. We've always gotten wonderful and quick customer service! We went with a local office within our community. We are a multicar (including 3 kids 18-23) household, along with our home, a hunting camp and an ATV. I think the pricing is very reasonable, especially for the younger drivers."
We responded:
"Hi Michele- Thank you so much for your continued trust since 2018! 🙏 We're delighted to hear that our local team has been able to provide you with prompt and attentive service. 🚗🏡 Managing coverage for a busy household with multiple vehicles and properties can be complex, and we're glad to offer options that fit your needs and budget, especially for your younger drivers. 👨‍👩‍👧‍👦💰 We appreciate having you as part of our State Farm family! 🌟 Best! Tricia"
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Danielle Tourigny

October 8, 2025

5  out of  5
rating by Danielle Tourigny
"Tricia helped me so much to choose the best coverage, affordable but still provides good protection for my home and auto. She’s truly the best!"
We responded:
"Thanks so much for the kind words, Danielle! 😊 I’m so happy I could help you find coverage that fits your needs and keeps your home 🏡 and car 🚗 safe. It means so much to me! 🙏 Please don’t hesitate to reach out to me or my team if you ever need anything else. We're here to help. 💪 All the best! Tricia 🌟"