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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Molly Stanley

Molly Stanley

April 18, 2025

5  out of  5
rating by Molly Stanley
"I’ve been working with Tricia as my insurance provider for about 15 years. She has always proven to be incredibly helpful and kind anytime I have reached out with questions. I would highly recommend her to anyone looking for insurance coverage."
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Crystal Perfect

April 18, 2025

5  out of  5
rating by Crystal Perfect
"Everything was so easy and quick!"
We responded:
"Hi Crystal! Thank you for your positive review! We're thrilled to hear that the process went smoothly. Your feedback means a lot to us, and we look forward to helping again in the future! ~ Thanks again! Hope"
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Julie Ridlon

April 14, 2025

5  out of  5
rating by Julie Ridlon
"My new agent Hope Lovejoy is fantastic! Super easy to work with and very nice! Checks all boxes and had answers to all my questions and opinions when I asked. Very knowledgeable and went through my entire policy for accuracy. Happy to have such a great agent!"
We responded:
"Thank you so much for your wonderful review! I’m so glad to hear that you had a positive experience working with me. It was a pleasure to help you with your policy, and I’m here to answer any questions you may have in the future. Your wonderful review means a lot to us, and I look forward to continuing to assist you. Thank you for choosing me as your agent! 😊 ~ Hope"
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Sara Beane

April 7, 2025

5  out of  5
rating by Sara Beane
"The Beane Family would like to say thank you to Bob for everything! He has been amazing! We appreciate you, Bob!! He has been there for us always! Thank you to Tricia and Bob for also being great listener's!"
We responded:
"Hi Sara !! Thank you for the kinds words. Always a please helping out the Beane Family !!! "
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Pamela Carter

March 27, 2025

5  out of  5
rating by Pamela Carter
"I have experienced excellent customer service from my State Farm agents! They are easily to reach by phone, email, text, or the State Farm app. They are responsive and ask the right questions to make sure the customer is having their needs met. I’m in my 60s and this is the best insurance experience I’ve ever had."
We responded:
"Thank you so much for your fantastic review, Pam! 😊 I'm so glad to hear that you had an excellent experience. It’s always our goal to provide the best service possible, and I truly appreciate your kind words. If you ever need anything or have any questions, please don’t hesitate to reach out. My team & I are here to help! 🌟 Hope"
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Christopher Powell

March 25, 2025

5  out of  5
rating by Christopher Powell
"Always have had positive interaction with Tricia Zwirner's office with both my homeowners and auto coverages. They are always timely and quick to respond."
We responded:
"Hi Chris! Wow, thank you so much for your amazing 5-star review! We’re absolutely thrilled to hear that you had such a positive experience with us. Your kind words truly brighten our day and motivate us to keep doing what we love! Best regards! Hope"
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Anne Maloney

March 20, 2025

5  out of  5
rating by Anne Maloney
"Great service provided by a knowledgeable, friendly agent. Ms. Shaina managed a very stressful circumstance with grace. I sincerely appreciated her assistance. Thank You !!"
We responded:
"Thank you so much for your wonderful review, Anne! 😊 It was my pleasure to assist you, and I'm happy I could help you navigate through a stressful situation with grace. Your kind words mean a lot to me! 💖 If you ever need anything in the future, please don’t hesitate to reach out. Thank you again! 🌟 Shaina"
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juanita webber

March 5, 2025

5  out of  5
rating by juanita webber
"Love working with State Farm in Windham. Hope took care of us so quickly & efficiently. You all are the Best."
We responded:
"Thank you so much for the wonderful review! I'm glad I was able to provide what you needed quickly, so you could get back to your day. It’s always our goal to provide quick and efficient service. If you ever need anything else, don’t hesitate to reach out. We’re here for you! 😊 ~ Hope"
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Joan Richardson

February 14, 2025

5  out of  5
rating by Joan Richardson
"You better be giving BOB A DAMN GOOD. PAY RAISE HE IS THE WIRKDS BEST DONT EVER LET HIM GO . OR YOU WILL HAVE THIS MOMMA BEAR ON YOUR ASS I WILL FIND OUT. THANK YOU AndHE IS NOT EVER TO RESIGN EVER"
We responded:
"Hi Joanie! You are correct, Bob is the Best! We hope he never wants to leave as well. :) Thanks for giving him such a great review. Chat soon! ~ Trish"
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Cassandra Ravenwolf

February 12, 2025

5  out of  5
rating by Cassandra Ravenwolf
"So awesome to work with!"
We responded:
"Hi Cassie! Thank you so much for your review! We truly appreciate positive feedback like yours. We are grateful for your business and look forward to speaking with you again whenever we can assist you further! ~ Hope"
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Laura St Pierre

February 10, 2025

5  out of  5
rating by Laura St Pierre
"Been with these guys for years. They're pleasant and easy to talk to."
We responded:
"Hi Laura! Thank you so much for your kind words; they truly mean a lot to us. We really appreciate your support and are excited about the opportunity to work with you again in the future. Looking forward to our next opportunity to work together! ~ Hope"
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Tasha marston

February 7, 2025

5  out of  5
rating by Tasha marston
"Every time I have reached out to State Farm, I have always been assisted as quick and as accurate and as friendly as possible."
We responded:
"Hi Tasha! 😊 Thank you so much for your wonderful review! We’re delighted to hear that you’ve had such positive experiences with us. Our team loves helping our customers, and it’s great to know we’ve been able to assist you quickly and with a smile! If you ever need anything else, don’t hesitate to reach out. We’re always here for you! 🌟 Trish"
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jessica bates

February 6, 2025

5  out of  5
rating by jessica bates
"Hope was so incredibly helpful and friendly! I had a complicated insurance issue that she navigated swiftly. She was knowledgeable and compassionate in helping me reinsure an old vehicle for resale purposes. Couldn't be happier!"
We responded:
"Thanks so much for your awesome review! We’re thrilled to hear that Hope was able to help you with your insurance issue. She’s a rockstar when it comes to providing friendly and knowledgeable service! We're so glad you’re happy with the outcome. If you need anything else, just let us know! Trish"
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Don Quinlan

January 20, 2025

5  out of  5
rating by Don Quinlan
"The staffing at Tricia Zwirner State Farm Insurance is the friendliest most supportive people ever assembled under one company. Everyone goes above and beyond with dedicated service and friendliness that has made me a customer for over the past decades. Special shoutout to Hope, an absolute joy through the years. I call hoping she answers and sets the tone for a happy, joyful day. I encourage all to join the Insurance family of Zwirner State Farm Insurance."
We responded:
"Thank you for the awesome review! We’re so glad to hear that you’ve had such a great experience with our team at Tricia Zwirner State Farm Insurance. It makes us happy to know that we’ve been able to provide you with friendly and supportive service over the years. Hope is truly a gem, and we’re thrilled she made such a positive impact on your day! We really appreciate your recommendation and can’t wait to keep serving you for many more years to come! Trish"
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Les C

January 15, 2025

5  out of  5
rating by Les C
"I highly recommend them to anyone looking for an insurance agency that puts customers first!"
We responded:
"Thank you for your generous words and the 5-star rating! We sincerely appreciate your recommendation and are delighted to know that you recognize our commitment to prioritizing our customers. Your satisfaction is our top priority, and we’re here to assist you whenever you need us. If you have any questions or need further assistance, please don’t hesitate to reach out! Thanks, again!! Trish"
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Jana Beardsley

January 15, 2025

5  out of  5
rating by Jana Beardsley
"Shaina is WONDERFUL to work with! She is always prompt and efficient dealing with all of my many constant changes to the policy!"
We responded:
"Jana, thanks a bunch for your awesome review! We're so glad to hear you had a great experience with us. Shaina really is a rockstar—her dedication and friendly vibe make all the difference! We appreciate you taking the time to give her a shout-out. Please don't hesitate to reach out if you need anything else............ you know where to find us! 🙂Trish "
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Greg Pollard

January 12, 2025

5  out of  5
rating by Greg Pollard
"Choosing a homeowners insurance can be overwhelming. Hope Lovejoy from State Farm Insurance in Windham, Me made it less stressful. She made us feel comfortable. She explained everything so that we understood. Like the ad, she felt like "a good neighbor". If you are looking for insurance, this is the place to go."
We responded:
"Thank you so very much for this wonderful review. I truly appreciate your kind words. I love to help where I can, and I am so happy I was able to assist you with your homeowner's insurance policy and make the process less stressful for you. It's our goal to make sure clients feel comfortable and understand their coverage completely. Welcome to our State Farm office! We're glad to have you as part of our insurance family and look forward to serving you in the future."
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Riley Lavoie

December 16, 2024

5  out of  5
rating by Riley Lavoie
"They are very helpful!"
We responded:
"Thank you so much for your kind words, Riley! We're thrilled to hear that you had a positive experience with our team. Your feedback means a lot to us, and we look forward to assisting you again in the future! Happy Christmas!🎅🎄🤶"
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Lewis Emery

December 10, 2024

5  out of  5
rating by Lewis Emery
"I believe the saving we received with the Tricia Zwirner Agency was over $1900/yr. Thank you Tricia for looking out for us! You made the transition from our other company seamless and all within just 1 week. Wow!"
We responded:
"Thank you, Lew for your kind words. Customer satisfaction is our number one priority and we’re so happy we exceeded your expectations. My team and I are so happy to have you and your lovely wife Renee as our newest customers. Cheers to new beginnings and continued savings! 🎉 Trish"
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Kelly Watters

October 22, 2024

5  out of  5
rating by Kelly Watters
"Hope Lovejoy with Tricia Zwirner State Farm Team is amazing!!! I had an error with my payment account. Hope Lovejoy immediately fixed the problem. I highly recommend Zwirner Team! Thank you!"
We responded:
"Thanks Kelly! I am so happy I was able to help fix the error. Thanks again for the great review, it is greatly appreciated. Best! Hope L."
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Phoebe Call

October 17, 2024

5  out of  5
rating by Phoebe Call
"We have been State Farm customers for our auto and homeowners insurance for 10 years. I just purchased a new car and received my temporary auto ID card in under an hour after providing the necessary info to Hope. Hope was also very responsive to my question about rental vehicle coverage while on vacation in Alaska in August. Terrific insurance agency!"
We responded:
"Your review means so much to me, Phoebe! I'm so happy that I was able to help you with everything you needed. 🙂 Please don't hesitate to reach out if there's anything else we can do to assist you. Thank you again! Hope"
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Susan J Brune

October 8, 2024

5  out of  5
rating by Susan J Brune
"Staff always goes above and beyond to assist. We called in last week, was helped by Hope who handled 2 different issues pleasantly and easily."
We responded:
"Hi Susan! Thank you so much for taking the time to post this review. Your feedback is incredibly valuable. I am always happy to help where I can. Thank you for choosing Tricia Zwirner - State Farm Insurance Agency. Warm regards, Hope"
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Sarah McNair

October 1, 2024

5  out of  5
rating by Sarah McNair
"I cannot thank Trish and her team for helping my husband and I transfer insurance companies after a difficult claim. Trish is professional, responsive and we couldn’t be more excited to be apart of the State Farm Family!"
We responded:
"Thank you, Sarah, for the wonderful review and for your kind words. My team & I work very hard to provide exceptional customer service and to have it recognized is the ultimate compliment. Thank you for choosing my agency.....we're super excited to have you & Corey as our newest customers! Trish "
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Cathy DeSouza

July 19, 2024

5  out of  5
rating by Cathy DeSouza
"Tricia knows her stuff…saved me $$ by bundling my policies - definitely recommend you contact her for insurance needs. 👍🏻"
We responded:
"Thank you for taking the time to share your experience with us, Cathy! My team and I are over the moon to hear that you’re happy. We appreciate your business more than you know! Tricia "
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Melissa Olander

July 4, 2024

5  out of  5
rating by Melissa Olander
"Tricia helped me through a small unexpected claim with so much ease it seemed too good to be true. Her care and concern was beyond helpful in the process and I couldn't be happier with her level of knowledge and commitment. Thank you for making a challenging thing so much easier."
We responded:
"Thank you, Melissa for your kind words. Customer satisfaction is our number one priority and we’re so happy we met or exceeded your expectations. Please don’t hesitate to reach out if you ever need anything - we’re here to help!"