Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Peter Jordan

Peter Jordan

February 25, 2026

5  out of  5
rating by Peter Jordan
"Excellent response and service no matter who I speak with. Friendly, helpful folks who know their business."
Profile photo of Devin Mauch

Devin Mauch

February 23, 2026

5  out of  5
rating by Devin Mauch
"The personal experience of working with the folks in this office is just incredible. The feeling of trust is worth every penny and we couldn’t feel like we are in better hands. They truly care. Grateful to the team!"
Profile photo of Dominic P

Dominic P

February 20, 2026

5  out of  5
rating by Dominic P
"As personal service as you can expect in this day and age."
We responded:
"Hi Dominic,
Thank you so much for your wonderful 5-star review! We truly appreciate you taking the time to share your positive experience. It means a lot to us to know that our efforts have made a difference.
If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help.
Thanks again for your support!
Best regards,"
Profile photo of Erica Forbes

Erica Forbes

February 20, 2026

5  out of  5
rating by Erica Forbes
"I have worked with Tricia Twirner -State Farm for years and have never had problems. Recently, I called up their office to find out pricing for an existing vehicle I own that I wanted to give to my son; Bob was fantastic, working pricing so we could find the best option for my son and his budget. In that same call, Bob also provided pricing on two new 2026 vehicles I was looking at. I called back a few hours later to inquire on a third make and model. Bob provided several quotes, so quickly.
I cannot express enough how easy it is to call, speak to a person, get answers and feel satisfied with the service from this office!
Bought a new car today, spoke with Shaina; they were easily able to find the quotes and set up insurance on the new vehicle!"
We responded:
"Hi Erica,
Thank you so much for sharing your experience! 🙏
It’s wonderful to hear how Bob’s dedication and quick turnaround made navigating coverage options so smooth for you and your son.
I'm also glad Shaina was able to assist you seamlessly with your new car insurance—that kind of support is exactly what we strive for.
Your trust means a lot to us, and we’re honored to have been your go-to team for years. 💙
If you ever need anything else, please don’t hesitate to reach out!
Warm regards,
Tricia"
Profile photo of Deni McCann

Deni McCann

February 19, 2026

5  out of  5
rating by Deni McCann
"I have been with State Farm for 20+ years! I switched once, and quickly transferred back. They have always done their best to find me the cheapest rates, taking advantage of different discounts available to me. When I have had accidents/other damages happen to my vehicles over the years and they have always been sooo helpful, knowledgeable; understanding, and do everything they can to make claims as painless as possible. I have heard horror stories about other companies from friends/family about the process of claims and I can say with this State Farm branch, I have NEVER been through any of that.

I have deal with ALL of their agents in the office, they are all so friendly, and eager to assist you with whatever you need may be regardless of the how big or small even if it's a few minutes before their day ends! If it's a question they do not know the answer to, they will find the answer and get back to you asap.

I'm so grateful for having such a reliable, devoted insurance agency! I would highly recommend them!"
We responded:
"Hi Deni,
Thank you so much for your thoughtful review and for being such a loyal client over the years 🙏. We truly appreciate the trust you’ve placed in us and are glad our team has been able to support you with your insurance needs. It means a lot to know we’ve made the claims process easier and that our agents have been helpful and dedicated 🤝.
Your recommendation means a great deal to us. We look forward to continuing to provide you with reliable, attentive service for many years to come.
With sincere appreciation,
Tricia"
Profile photo of Maddy “MP”

Maddy “MP”

February 18, 2026

5  out of  5
rating by Maddy “MP”
"The entire team at this office is fantastic—knowledgeable, helpful, and always willing to go the extra mile. Their service truly stands out. I couldn’t recommend them more! Definitely give them a call or text!!"
We responded:
"Hi MP,
Thank you for your wonderful feedback! 🌟 It means a lot to us that our efforts made such a positive impression. We're committed to providing exceptional service and are always here to support you whenever needed. 🙌😊
Warm regards,
Tricia & Team 💼✨"
Profile photo of Katia Eilon

Katia Eilon

February 5, 2026

5  out of  5
rating by Katia Eilon
"This agency Perform very good customer service
Tricia She’s very professional
Always helpful
Definitely I recommend them
Is an insurance agency ."
We responded:
"Katia,
Thank you so much for your kind words and continued trust in us! 😊
It’s been a pleasure working with you and Amir since your move from Florida to Maine—where the winters ❄️ are definitely a bit different!
My team & I truly value having you as customers and greatly appreciate your recommendation. 👍
If you ever have questions or need anything, just reach out. We’re always happy to help! 🙌
Cheers!
Tricia"
Profile photo of Jon Cordeiro

Jon Cordeiro

February 4, 2026

4  out of  5
rating by Jon Cordeiro
"This is a very busy, yet relational, office offering quick turn around and good communication overall."
We responded:
"Hi Jon,
Thank you for your feedback and for your understanding during a busy day in our office. We appreciate your patience as we worked to promptly address your requests and ensure you received the correct information. Our team is committed to providing timely service and clear communication, and we’re continuously working to improve your experience. We look forward to continuing to support you and Cindy.
Best regards,
Tricia"
Profile photo of Kendall Meslin

Kendall Meslin

February 3, 2026

5  out of  5
rating by Kendall Meslin
"Attentive and timely customer service, overall great experience! Will be utilizing their services for my future needs. Thank you!"
Profile photo of Jeff

Jeff

January 28, 2026

5  out of  5
rating by Jeff
"Great friendly fast service!"
We responded:
"Jeff, Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that you found our service friendly 😊 and fast ⚡. Providing great customer experiences is our top priority, and your kind words truly motivate our team 🙌.
We look forward to serving you again soon! 🚀
Cheers!
Trish"
Profile photo of Mitchell Boden

Mitchell Boden

January 26, 2026

5  out of  5
rating by Mitchell Boden
"They are amazing. Always helpful for questions we have had over the years, even a tree company recommendation. We had a small incident with a deer and they called to check on our claim. Just to make sure we are being taken care of properly. Highly recommend Tricia and her wonderful team."
We responded:
"Hi Mitchell,
Thank you so much for taking the time to share this! My team and I truly appreciate your trust over the years.
It means a lot to know we could be there for you—whether it’s guidance, a recommendation, or checking in when life throws a curveball 🦌😉
We’re always here for you and grateful to have you as part of our State Farm family! 🌟🚗🏡
All the best!
Tricia"
Profile photo of Sara Beane

Sara Beane

January 22, 2026

5  out of  5
rating by Sara Beane
"The Beane Family would like to say thank you to Bob for everything! He has been amazing! We appreciate you, Bob!! He has been there for us always!
Thank you to Tricia and Bob for also being great listener's!
Hope has such a great personality and great with working with people. Tricia has a great team there.
Everyone at the Windham office is helpful and have been amazing with any questions or concerns or just keeping our insurance life in order. Thank you"
We responded:
"Hi Sara! 😊
Thank you so much for your wonderful review and for trusting my team with your family’s insurance needs. It means the world to us! 🌟
I remember when you were fresh out of college, so seeing you get married and watching your boys grow up right before my eyes has been amazing. You'll always be 21 to me! ❤️
I'm so happy Bob, Hope, and everyone at the Windham office have made things easier and been there for you. It’s been such a pleasure working with your whole family—your mom & dad (loved him), your sisters, and everyone—and we’re always here whenever you need us! 🙌
Big hugs,
Tricia 💙"
Profile photo of Sandy Ross

Sandy Ross

January 19, 2026

5  out of  5
rating by Sandy Ross
"State Farm is ALWAYS there! We have had excellent luck with the Windham office (both with Shaina and Hope). Soooo pleased. I just had to transfer insurance from one car to another, and it was DONE! In less than 10 minutes I had my new paperwork in my hands...without ever leaving my house. :)"
We responded:
"Hi Sandy-
Thank you for sharing this — my team & I love hearing feedback like this! ⭐️
Hope and Shaina truly excel at making changes fast and effortless, and we’re glad they could help without you ever needing to leave home 😊
That kind of service is what we strive for every day! 🚗🏠
Cheers!
Tricia "
Profile photo of Thereasa Packard Beaulier

Thereasa Packard Beaulier

January 17, 2026

5  out of  5
rating by Thereasa Packard Beaulier
"I had been with State Farm and TWO offices closed. I “ended up” at this office. I was ready to change, I called the office and spoke with Tricia. I knew I wanted to stay after a phone call. Now I have been there for YEARS! EVERYONE I speak with is knowledgeable, professional and very nice! I have called with questions and concerns, needing new policies, etc. They are patient and always help as needed. They will deal with a mortgage company, lender, whatever you need. They will tell you the pros and cons of options without giving their personal opinion. At this point they know me when I call, some just by voice, some by name. They are Maine people, helping Maine people so they know what you need! I will go to this office for any service they provide. I HIGHLY recommend this State Farm office!"
We responded:
"Theresa,

Thank you so much for your kind words—they really mean a lot to me and the team! We truly appreciate your loyalty and feel honored to have earned your trust over the years. 🙏 Our agency is all about honest, patient, and personalized service, so it’s great to hear you feel supported every step of the way. 🤝

We’re proud to serve you and the Maine community, and we’ll be here whenever you need us. 🌟

Warm regards,
Tricia"
Profile photo of Sarah McNair

Sarah McNair

January 15, 2026

5  out of  5
rating by Sarah McNair
"I cannot thank Trish and her team for helping my husband and I transfer insurance companies after a difficult claim. Trish is professional, responsive and we couldn’t be more excited to be apart of the State Farm Family!"
We responded:
"Thank you, Sarah, for the wonderful review and for your kind words. My team & I work very hard to provide exceptional customer service and to have it recognized is the ultimate compliment. Thank you for choosing my agency.....we're super excited to have you & Corey as our newest customers! Trish
"
Profile photo of Jeffrey Scarf

Jeffrey Scarf

January 14, 2026

5  out of  5
rating by Jeffrey Scarf
"The service at this agency is the best. I just bought a new truck and one call to adding it to my policy. After about a five minute call I was all set. Fifteen minutes later and I had a proof of insurance card so I could register and get new plates. Great service. Thank you very much."
We responded:
"Hi Jeff! 🌟

Thank you so much for your amazing 5-star review and for being a loyal customer for 10 years! 🙌 We're thrilled to hear that adding your new truck was quick and easy, and that you had your proof of insurance in no time.

🚚✅ Your kind words mean a lot to us. Thanks again for trusting us with your insurance needs! 😊👍

Warm regards,
Tricia"
Profile photo of Kenny Chase

Kenny Chase

January 14, 2026

5  out of  5
rating by Kenny Chase
"Very friendly, fast to help, and helped me get a much better price than my previous insurance. Def would recommend people at least look into getting a quote, it never hurts"
We responded:
"Hi Kenny,

Thanks so much for the awesome feedback! 🙌 We're thrilled to hear you had a great experience and saved some money 💰. Your recommendation means a lot to us! If you ever need anything else, just give us a shout. 😊

All the best!
Trish"
Profile photo of Leisa Brooks

Leisa Brooks

January 12, 2026

5  out of  5
rating by Leisa Brooks
"The ride left did not work out. I had to take Uber to get home. The state farm person said the tow guy could not give me a ride home. The tow guy was on tike and great."
We responded:
"Hi Liesa,

Thank you so much for your kind words! 😊 We’re glad to hear the tow driver was on time and provided great service. 🚗👍 We appreciate your understanding regarding the ride arrangements and are happy everything worked out smoothly. If you ever need assistance in the future, we’re here to help! 🙌

Best,
Tricia"
Profile photo of Kathy McClelland

Kathy McClelland

January 8, 2026

5  out of  5
rating by Kathy McClelland
"Everyone at the office is super helpful and always willing to answer any questions I have."
We responded:
"Hello Kathy,
I really appreciate your thoughtful comments! 😊 We are genuinely thankful to have you as our customer. 🙏
It's always a delight working with you; you make every interaction a joy. 💬 We're here to assist you with any questions and look forward to working together for many years to come! 🌙
Warm regards,
Tricia "
Profile photo of Tyler Fahrenbruch

Tyler Fahrenbruch

January 7, 2026

5  out of  5
rating by Tyler Fahrenbruch
"I spoke with Tricia today about a mutual customer. She was friendly, knowledgeable, and has a true care for her customers. Thank you."
We responded:
"Hi Tyler,
It was a pleasure connecting with you today regarding our mutual customer. I always value the opportunity to collaborate with fellow agents 🤝, and it’s clear that you share the same commitment to delivering excellent service to your clients as I do ⭐.
Please know that my team and I are here as a resource and support whenever you need assistance 📞. Don’t hesitate to reach out if we can help you or your clients in the future.
All the best!
Tricia 😊"
Profile photo of Amy Abildgaard

Amy Abildgaard

December 29, 2025

5  out of  5
rating by Amy Abildgaard
"Been with State Farm for 36 years and with Tricia for 20 of those years. Wouldn’t go with anyone else!"
We responded:
"Hi Amy,
I just want to say how truly grateful I am for your loyalty and trust since day one of my agency 🙏. It means a lot to have your confidence over the years. It’s been quite the journey watching your son Gavin grow up and graduate this past May 🎓🎉— feels like just yesterday he was pretending to drive your car in our parking lot! Next thing you know, you’ll be planning his wedding! 💍👰🤵 Looking forward to many more years of working together!
Warmly,
Tricia"
Profile photo of Nikki Lynn

Nikki Lynn

December 23, 2025

5  out of  5
rating by Nikki Lynn
"Tricia and her team are ALWAYS so helpful when I call. I called their office to inform them of my new address and why I moved and was taken back in a good way at how Trish wanted to make sure I recovered things I lost. This time of year is hard for a lot of people and to have an insurance company make sure I get the best use of my policy felt amazing. Most of the time you think opposite they don’t want to help but not this agency and not Tricia I recommend them 100%. Thank you for being amazing."
We responded:
"Nikki,
Thank you so much for the incredibly kind 5-star review,. 💛
Your words truly touched my heart. Knowing that you felt supported and cared for means more than I can say—especially during a season that can be challenging for so many.
I’m grateful for your trust and so thankful you’re part of our agency.
Sending you warm wishes and appreciation always. ✨🙏
Warm regards-
Tricia"
Profile photo of steve pock

steve pock

December 23, 2025

5  out of  5
rating by steve pock
"Hope and Bob are very responsive and know exactly what I needed to get the auto insurance I needed - quickly. We needed a new car insured so we could take it home and they turned it around, so we could take the car home the same day. Was able to to it all with a few text messages and they delivered what I needed to my email. Great team!"
We responded:
"Steve,
🌟 Thank you so much for the wonderful 5-star review!
My team and I truly appreciate you taking the time to share your experience. Helping things come together smoothly and on your timeline is always our goal, and we’re so glad we could be there when you needed us. Hope and Bob will be thrilled to see your kind words.
Thank you for trusting our team! 💛🚗
All the best!
Tricia"
Profile photo of John Butt

John Butt

December 23, 2025

5  out of  5
rating by John Butt
"Shaina is fantastic to work with! She compared our old policy with AAA to the State Farm policy. She spoke in a way that was easy to understand for the layperson. Pros and cons based on this is what lead us to choose State Farm. Tricia Zwirner is amazing, this why we chose her office. These folks made a confusing stressful time effortless. Thank you!"
We responded:
"Thank you so much for your wonderful review. Im truly glad we had the opportunity to work together - it was an absolute pleasure!"
Profile photo of Michael Miller

Michael Miller

December 17, 2025

5  out of  5
rating by Michael Miller
"Incredible customer service. Maddie was right on it took care of an issue that I had been dealing with for weeks. Highly recommend Trish's one at State farm. Been with her for 20 years"
We responded:
"Hi Mike!
Wow, thank you for the fantastic 5-star review! We're so glad to hear that Maddy was able to help you out—she's a superstar! Your support over the last 20 years means the world to us, and we’re grateful for your recommendation. If you ever need anything else, just give us a shout. We're always here for you!
Cheers,
Tricia "