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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Anna T

May 23, 2023

5  out of  5 rating by Anna T
"Tammy was very helpful and very friendly!"

Harry Monahan III

April 13, 2023

5  out of  5 rating by Harry Monahan III
"Tricia has been my trusted State Farm agent since 2002! She's been nothing short of incredible. Always there to help me out or educate me on changes and how they can impact me. I highly recommend her and her team!"

John C

March 29, 2023

5  out of  5 rating by John C
"Very generous and always willing to help. I Highly recommend Tricia."

Darek Leslie

March 27, 2023

5  out of  5 rating by Darek Leslie
"Tammy Farthing is great - she is quick to respond (even outside of working hours), personable, and makes you feel like you have been given a white glove treatment. I appreciate their professionalism and always feel like they recognize me as an individual and not just a number :)"

Erica Lichatz

February 28, 2023

5  out of  5 rating by Erica Lichatz
"I was recently recommended Tricia Zwirner after having my rates increase with another company and have had nothing but a positive experience with her. She’s gone above and beyond to help significantly lower my insurance premium. She’s incredibly responsive and helpful and even has a great sense of humor. I highly recommend working with her."

Gillian Mack

February 10, 2023

5  out of  5 rating by Gillian Mack
"I have had nothing but great experiences with Tricia Zwirner and the State Farm team. Tricia personally took over my case and went above and beyond to help us file a claim through our homeowner's insurance to reimburse us for covered property that tragically went missing. I have been so distraught about losing the items but Tricia was responsive, helpful, and able to recuperate some of our monetary losses quickly which made this experience less painful. Thank you to Tricia and her amazing team!!"


February 6, 2023

5  out of  5 rating by Lily
"My family have been a customer of Tricia State Farm in Windham ME for so many years . They’re never disappointed me as insurance provider. A big thank to Tricia for your time, patience and quick responses at our of need. Thank you !Thank you! And highly recommend to anyone who’s looking for an insurance provider."

Leah Ingalls

February 1, 2023

5  out of  5 rating by Leah Ingalls
"We love them !! We have had State Farm for over 20 years !"

Marge Roewer

November 18, 2022

5  out of  5 rating by Marge Roewer
"I wish to applaud all the employees of Zwirner State Farm. My car was hit by a deer a few days ago,the deer was fine and ran off but my car wasn't so lucky. They have so helpful. I was not in the car ,but by the time my son called me ,State Farm had started the claim and already set up for a rental for the next day. Also they helped find a collision company we could call."

Suvanna Van

November 16, 2022

5  out of  5 rating by Suvanna Van
"The insurance agent that assisted me was very kind and understanding, helped me with my questions and was very responsive. Absolutely knowledgeable and helpful. Happy with my switch!"

Mike Gilheany

October 6, 2022

5  out of  5 rating by Mike Gilheany
"I've been a customer of Tricia's for over a decade. After less then stellar experiences with some of the other big insurers, it was nice to have a friendly person on the phone who actually remembers who you are and is happy to help out. Their office is helpful and efficient every time. I highly recommend them for local insurance."

Mike Fox

September 28, 2022

5  out of  5 rating by Mike Fox
"Tricia and her crew have always been so helpful and customer focused whenever we've needed help navigating insurance. I couldn't ask for better."

Dennis Marquardt

September 22, 2022

5  out of  5 rating by Dennis Marquardt
"Tricia helped us through a huge catastrophe this past Winter/Spring, we were celebrating our 50th wedding anniversary in Hawaii when our Furnace shut down here in Maine in our home, without us knowing 9 pipes broke and nearly ruined our entire home, State Farm was amazing at getting us back together and repairing our home, and Tricia did an amazing job of helping us. We are so grateful for her, and State Farms help at restoring our lives! Great team, and a great representative, State Farm can be grateful to have a team member like Tricia!"

Heidi Thuotte

August 31, 2022

5  out of  5 rating by Heidi Thuotte
"Tricia customer service is truly the best. When you need her, she is there and ready to be helpful!"

Michael Moore

August 17, 2022

5  out of  5 rating by Michael Moore
"My wife and I have been with State Farm for years. I recently had lost my Father and had a problem with the insurance agent he had. I emailed Tricia and she was out of town but directed me to call the office I did talked to Hope and she took care of everything. As soon as Tricia got back to town shr reached out to make sure everything was to satisfaction. Absolutely the best customer service. Thank You."

Jennifer Moore

August 17, 2022

5  out of  5 rating by Jennifer Moore
"Tricia's office in Windham is amazing. Hope works in this office and we used to deal with Hope when she was in South Paris. We have followed Hope and found everyone in this office to be pleasant and very helpful. You all earn 5 stars for your great customer service."

Laurel Story

July 15, 2022

4  out of  5 rating by Laurel Story
"I called to update that I sold my car, changed address and no longer needed renters insurance. None of the changes were made and I called to see what was going on. My changes were forgotten as the insurance agent "was handling too many accounts and forgot". I've only been reimbursed 50.00 out of the almost 200.00 because of her mistake. Update: tricia was able to rectify the problem quicker than I had anticipated. She was able to get the full amount returned to me and I greatly appreciate all her efforts."

R Graham

July 14, 2022

5  out of  5 rating by R Graham
"Tricia and her staff are awesome. She helped me with my many insurance needs."

Sandra Goulet

March 23, 2022

5  out of  5 rating by Sandra Goulet
"Just joined State Farm March '22 . Switched house insurance and vehicles all to here. So far so good. Prices were comparable. House a little more but vehicles less so it evened out. Met 2 of the staff already, and was pleased with their knowledge and so helpful for adding a few extras to my house insurance."

Kyle Kent

February 4, 2022

5  out of  5 rating by Kyle Kent
"I have been using State farm for insurance now for about a year. I have has some minor up and downs with recording and app related technology. Tricia has worked with me to get these discrepancies and issues resolved. The one on one approach at the branch level has been great and offers a customer service approach that has resolved all of my concerns. Policy coverages are great and pricing is spectacular, as someone with a growing business it is important to have a good relationship with our insurance company. I would recommend if you are searching for insurance to reach out to Tricia and the team."


June 13, 2021

5  out of  5 rating by Fuse
"great service, always friendly"

Daniel Bahr

January 25, 2020

5  out of  5 rating by Daniel Bahr
"Always the best customer service"

Jeremy Allen

December 2, 2019

5  out of  5 rating by Jeremy Allen
"Always quick with answers and help when I need it. Even if it's a copy of my insurance, they email it asap."

Mary Sawyer

October 29, 2019

5  out of  5 rating by Mary Sawyer
"I expanded my business, Southern Maine 3D, the first and only 3D crystal photo gallery and 3D photography and engraving studio north of New York. We opened in the Old Port a month ago and soon after purchasing some expensive used specialized equipment there was an accident claim and I was so relieved to find out today that I had replacement coverage since nothing was available used or comparable to what I lost. I can now continue confidently into my busy retail season - thanks Tricia and her team at State Farm!"

Trish McCartney

August 22, 2019

5  out of  5 rating by Trish McCartney
"Tricia and Team are dedicated, educated, and FUN to work with. She's an asset to her company and community :)"