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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Chase Grading LLC

February 9, 2026

5  out of  5
rating by Kevin Chase Grading LLC
"Kind and Courteous with friendly atmosphere"
We responded:
"Thank you, Kevin! I’m so glad you had a positive experience with my team 😊 We truly appreciate your professionalism and thoughtful feedback—your kind words mean more than you know. Thank you for taking the time to share this ⭐️💛 Cheers! Tricia"
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Katia Eilon

February 5, 2026

5  out of  5
rating by Katia Eilon
"This agency Perform very good customer service Tricia She’s very professional Always helpful Definitely I recommend them Is an insurance agency ."
We responded:
"Katia, Thank you so much for your kind words and continued trust in us! 😊 It’s been a pleasure working with you and Amir since your move from Florida to Maine—where the winters ❄️ are definitely a bit different! My team & I truly value having you as customers and greatly appreciate your recommendation. 👍 If you ever have questions or need anything, just reach out. We’re always happy to help! 🙌 Cheers! Tricia"
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Jon Cordeiro

February 4, 2026

4  out of  5
rating by Jon Cordeiro
"This is a very busy, yet relational, office offering quick turn around and good communication overall."
We responded:
"Hi Jon, Thank you for your feedback and for your understanding during a busy day in our office. We appreciate your patience as we worked to promptly address your requests and ensure you received the correct information. Our team is committed to providing timely service and clear communication, and we’re continuously working to improve your experience. We look forward to continuing to support you and Cindy. Best regards, Tricia"
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Devin Day

February 4, 2026

5  out of  5
rating by Devin Day
"When I purchased my business, I needed some help. I reached out to Tricia for some help and she exceeded my expectations. Tricia and her whole team are awesome and super helpful! I would highly recommend."
We responded:
"Devin, Thank you so much for taking the time to share this! ⭐ It truly means a lot that you trusted us during such an important moment in your business journey. Helping owners navigate big transitions is something my team & I care about deeply, and we’re so glad we could be there for you. We appreciate the recommendation more than you know and wish you nothing but success in your new venture! 🙌😊✨ Warm regards- Tricia"
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Kendall Meslin

February 3, 2026

5  out of  5
rating by Kendall Meslin
"Attentive and timely customer service, overall great experience! Will be utilizing their services for my future needs. Thank you!"
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Jeff

January 28, 2026

5  out of  5
rating by Jeff
"Great friendly fast service!"
We responded:
"Jeff, Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We're delighted to hear that you found our service friendly 😊 and fast ⚡. Providing great customer experiences is our top priority, and your kind words truly motivate our team 🙌. We look forward to serving you again soon! 🚀 Cheers! Trish"
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Mitchell Boden

January 26, 2026

5  out of  5
rating by Mitchell Boden
"They are amazing. Always helpful for questions we have had over the years, even a tree company recommendation. We had a small incident with a deer and they called to check on our claim. Just to make sure we are being taken care of properly. Highly recommend Tricia and her wonderful team."
We responded:
"Hi Mitchell, Thank you so much for taking the time to share this! My team and I truly appreciate your trust over the years. It means a lot to know we could be there for you—whether it’s guidance, a recommendation, or checking in when life throws a curveball 🦌😉 We’re always here for you and grateful to have you as part of our State Farm family! 🌟🚗🏡 All the best! Tricia"
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Sara Beane

January 22, 2026

5  out of  5
rating by Sara Beane
"The Beane Family would like to say thank you to Bob for everything! He has been amazing! We appreciate you, Bob!! He has been there for us always! Thank you to Tricia and Bob for also being great listener's! Hope has such a great personality and great with working with people. Tricia has a great team there. Everyone at the Windham office is helpful and have been amazing with any questions or concerns or just keeping our insurance life in order. Thank you"
We responded:
"Hi Sara! 😊 Thank you so much for your wonderful review and for trusting my team with your family’s insurance needs. It means the world to us! 🌟 I remember when you were fresh out of college, so seeing you get married and watching your boys grow up right before my eyes has been amazing. You'll always be 21 to me! ❤️ I'm so happy Bob, Hope, and everyone at the Windham office have made things easier and been there for you. It’s been such a pleasure working with your whole family—your mom & dad (loved him), your sisters, and everyone—and we’re always here whenever you need us! 🙌 Big hugs, Tricia 💙"
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Sandy Ross

January 19, 2026

5  out of  5
rating by Sandy Ross
"State Farm is ALWAYS there! We have had excellent luck with the Windham office (both with Shaina and Hope). Soooo pleased. I just had to transfer insurance from one car to another, and it was DONE! In less than 10 minutes I had my new paperwork in my hands...without ever leaving my house. :)"
We responded:
"Hi Sandy- Thank you for sharing this — my team & I love hearing feedback like this! ⭐️ Hope and Shaina truly excel at making changes fast and effortless, and we’re glad they could help without you ever needing to leave home 😊 That kind of service is what we strive for every day! 🚗🏠 Cheers! Tricia "
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Thereasa Packard Beaulier

January 17, 2026

5  out of  5
rating by Thereasa Packard Beaulier
"I had been with State Farm and TWO offices closed. I “ended up” at this office. I was ready to change, I called the office and spoke with Tricia. I knew I wanted to stay after a phone call. Now I have been there for YEARS! EVERYONE I speak with is knowledgeable, professional and very nice! I have called with questions and concerns, needing new policies, etc. They are patient and always help as needed. They will deal with a mortgage company, lender, whatever you need. They will tell you the pros and cons of options without giving their personal opinion. At this point they know me when I call, some just by voice, some by name. They are Maine people, helping Maine people so they know what you need! I will go to this office for any service they provide. I HIGHLY recommend this State Farm office!"
We responded:
"Theresa, Thank you so much for your kind words—they really mean a lot to me and the team! We truly appreciate your loyalty and feel honored to have earned your trust over the years. 🙏 Our agency is all about honest, patient, and personalized service, so it’s great to hear you feel supported every step of the way. 🤝 We’re proud to serve you and the Maine community, and we’ll be here whenever you need us. 🌟 Warm regards, Tricia"
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Sarah McNair

January 15, 2026

5  out of  5
rating by Sarah McNair
"I cannot thank Trish and her team for helping my husband and I transfer insurance companies after a difficult claim. Trish is professional, responsive and we couldn’t be more excited to be apart of the State Farm Family!"
We responded:
"Thank you, Sarah, for the wonderful review and for your kind words. My team & I work very hard to provide exceptional customer service and to have it recognized is the ultimate compliment. Thank you for choosing my agency.....we're super excited to have you & Corey as our newest customers! Trish "
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Jeffrey Scarf

January 14, 2026

5  out of  5
rating by Jeffrey Scarf
"The service at this agency is the best. I just bought a new truck and one call to adding it to my policy. After about a five minute call I was all set. Fifteen minutes later and I had a proof of insurance card so I could register and get new plates. Great service. Thank you very much."
We responded:
"Hi Jeff! 🌟 Thank you so much for your amazing 5-star review and for being a loyal customer for 10 years! 🙌 We're thrilled to hear that adding your new truck was quick and easy, and that you had your proof of insurance in no time. 🚚✅ Your kind words mean a lot to us. Thanks again for trusting us with your insurance needs! 😊👍 Warm regards, Tricia"
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Kenny Chase

January 14, 2026

5  out of  5
rating by Kenny Chase
"Very friendly, fast to help, and helped me get a much better price than my previous insurance. Def would recommend people at least look into getting a quote, it never hurts"
We responded:
"Hi Kenny, Thanks so much for the awesome feedback! 🙌 We're thrilled to hear you had a great experience and saved some money 💰. Your recommendation means a lot to us! If you ever need anything else, just give us a shout. 😊 All the best! Trish"
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Leisa Brooks

January 12, 2026

5  out of  5
rating by Leisa Brooks
"The ride left did not work out. I had to take Uber to get home. The state farm person said the tow guy could not give me a ride home. The tow guy was on tike and great."
We responded:
"Hi Liesa, Thank you so much for your kind words! 😊 We’re glad to hear the tow driver was on time and provided great service. 🚗👍 We appreciate your understanding regarding the ride arrangements and are happy everything worked out smoothly. If you ever need assistance in the future, we’re here to help! 🙌 Best, Tricia"
Profile photo of Kathy McClelland

Kathy McClelland

January 8, 2026

5  out of  5
rating by Kathy McClelland
"Everyone at the office is super helpful and always willing to answer any questions I have."
We responded:
"Hello Kathy, I really appreciate your thoughtful comments! 😊 We are genuinely thankful to have you as our customer. 🙏 It's always a delight working with you; you make every interaction a joy. 💬 We're here to assist you with any questions and look forward to working together for many years to come! 🌙 Warm regards, Tricia "
Profile photo of Tyler Fahrenbruch

Tyler Fahrenbruch

January 7, 2026

5  out of  5
rating by Tyler Fahrenbruch
"I spoke with Tricia today about a mutual customer. She was friendly, knowledgeable, and has a true care for her customers. Thank you."
We responded:
"Hi Tyler, It was a pleasure connecting with you today regarding our mutual customer. I always value the opportunity to collaborate with fellow agents 🤝, and it’s clear that you share the same commitment to delivering excellent service to your clients as I do ⭐. Please know that my team and I are here as a resource and support whenever you need assistance 📞. Don’t hesitate to reach out if we can help you or your clients in the future. All the best! Tricia 😊"
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Amy Abildgaard

December 29, 2025

5  out of  5
rating by Amy Abildgaard
"Been with State Farm for 36 years and with Tricia for 20 of those years. Wouldn’t go with anyone else!"
We responded:
"Hi Amy, I just want to say how truly grateful I am for your loyalty and trust since day one of my agency 🙏. It means a lot to have your confidence over the years. It’s been quite the journey watching your son Gavin grow up and graduate this past May 🎓🎉— feels like just yesterday he was pretending to drive your car in our parking lot! Next thing you know, you’ll be planning his wedding! 💍👰🤵 Looking forward to many more years of working together! Warmly, Tricia"
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Nikki Lynn

December 23, 2025

5  out of  5
rating by Nikki Lynn
"Tricia and her team are ALWAYS so helpful when I call. I called their office to inform them of my new address and why I moved and was taken back in a good way at how Trish wanted to make sure I recovered things I lost. This time of year is hard for a lot of people and to have an insurance company make sure I get the best use of my policy felt amazing. Most of the time you think opposite they don’t want to help but not this agency and not Tricia I recommend them 100%. Thank you for being amazing."
We responded:
"Nikki, Thank you so much for the incredibly kind 5-star review,. 💛 Your words truly touched my heart. Knowing that you felt supported and cared for means more than I can say—especially during a season that can be challenging for so many. I’m grateful for your trust and so thankful you’re part of our agency. Sending you warm wishes and appreciation always. ✨🙏 Warm regards- Tricia"
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steve pock

December 23, 2025

5  out of  5
rating by steve pock
"Hope and Bob are very responsive and know exactly what I needed to get the auto insurance I needed - quickly. We needed a new car insured so we could take it home and they turned it around, so we could take the car home the same day. Was able to to it all with a few text messages and they delivered what I needed to my email. Great team!"
We responded:
"Steve, 🌟 Thank you so much for the wonderful 5-star review! My team and I truly appreciate you taking the time to share your experience. Helping things come together smoothly and on your timeline is always our goal, and we’re so glad we could be there when you needed us. Hope and Bob will be thrilled to see your kind words. Thank you for trusting our team! 💛🚗 All the best! Tricia"
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John Butt

December 23, 2025

5  out of  5
rating by John Butt
"Shaina is fantastic to work with! She compared our old policy with AAA to the State Farm policy. She spoke in a way that was easy to understand for the layperson. Pros and cons based on this is what lead us to choose State Farm. Tricia Zwirner is amazing, this why we chose her office. These folks made a confusing stressful time effortless. Thank you!"
We responded:
"Thank you so much for your wonderful review. Im truly glad we had the opportunity to work together - it was an absolute pleasure!"
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Michael Miller

December 17, 2025

5  out of  5
rating by Michael Miller
"Incredible customer service. Maddie was right on it took care of an issue that I had been dealing with for weeks. Highly recommend Trish's one at State farm. Been with her for 20 years"
We responded:
"Hi Mike! Wow, thank you for the fantastic 5-star review! We're so glad to hear that Maddy was able to help you out—she's a superstar! Your support over the last 20 years means the world to us, and we’re grateful for your recommendation. If you ever need anything else, just give us a shout. We're always here for you! Cheers, Tricia "
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Thuy Vu

December 9, 2025

5  out of  5
rating by Thuy Vu
"We’ve been primarily working with Shaina & Hope and they have been nothing short of incredible customer service! Every time we call, we got extreme hospitality, reliability, and also getting stuff done in a quick manner! Thank you! Highly recommend!"
We responded:
"💛 Thank you for the 5 stars, Thuy! We’re lucky to have team members like Shaina and Hope — and clients like you. Your support means the world! ⭐️ Happy holidays! 🎄✨ Tricia"
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Jacob Ross

December 8, 2025

5  out of  5
rating by Jacob Ross
"Maddy was super helpful in answering the questions I had!"
We responded:
"💛 Thank you, Jacob! We’re thrilled to hear Maddy took great care of you. Appreciate the 5 stars! ⭐️"
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Elle Hall

December 8, 2025

5  out of  5
rating by Elle Hall
"I had some basic questions and Maddy was able to assist me quickly and efficiently! Great service!"
We responded:
"Elle- I'm so glad Maddy could answer your questions and get you taken care of. My team & I really appreciate the wonderful review and the 5 stars! ⭐️⭐️⭐️⭐️⭐️ Thank you! Tricia"
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Carolyn Litalien

November 28, 2025

5  out of  5
rating by Carolyn Litalien
"Tricia, Is definitely an Asset to State Farm! She goes over & beyond to satisfy her customers! Amazing & full of knowledge for her customers questions !!! Ty She’s Amazing! I appreciate you Tricia !!!"
We responded:
"Hi Carolyn, Thank you so much for your wonderful and heartfelt review! 💖 It truly means the world to me to know I’ve been able to help and support you. I’m so grateful for your kind words and your trust—it’s a pleasure to work with you. 😊 Please don’t hesitate to reach out anytime; I’m always here for you! 🙌 Warmly, Tricia ✨"